Queue Management

Reduce wait times and congestion to deploy your fleet when and where needed most
Reduce wait times and congestion to deploy your fleet when and where needed most


Reduce wait times and congestion to deploy your fleet when and where needed most

Frequent mining equipment breakdowns are common with harsh operating conditions and heavy loads on-site. However, when these breakdowns are poorly managed, they leave a knock-on effect in the load and haul process with traffic congestion and queues at various loading points. The consequences of these long queues add up quickly, compounding in delays and reduced efficiency across your mining operations.

Effective communication with dispatchers, comprehensive mine planning, training for equipment operators, and analysis of real-time data are crucial ingredients to coordinating load and haul processes to manage long queues. With sufficient contingency planning and risk mitigation to account for scenarios including weather conditions, equipment breakdowns and uneven distributions of material at loading points, mine operators can more proactively prevent delays.

Key Client Challenges:

  1. What technologies or systems can help optimize queue management and reduce congestion and waiting time at loading points?
  2. How can we improve communication and coordination between dispatchers, operators, and maintenance personnel to streamline the load and haul process?
  3. How can we leverage real-time data and analytics to make data-driven decisions and improve queue management?
  4. What are the main causes of equipment breakdowns in the queue, and how can we address these issues proactively?
  5. What role does mine planning and design play in optimizing queue management, and how can we improve our current layouts?
  6. What strategies can we implement to handle unexpected variations in material demand and maintain efficient queue management?

To optimize queue management on your mine, training and skills development for equipment operators are important for both their safety and the efficiency of your load and haul process. Beyond implementing these safety protocols, sustainable behavior changes are needed to ensure that protocols are followed consistently at every organizational level.

Our experts at Unison Mining work with your team to implement the systems, processes, and controls needed to monitor the performance of your equipment operators. With the right performance metrics in place, and new routines embedded into all your organization’s processes, queues and delays can be mitigated long-term.

Lacking data to validate or support key business decisions

Lack of knowledge to define a cohesive business or data strategy

Low speed to market and trouble adapting quickly to customer and market needs

High operational costs due to lengthy data processing times


Road Management

Design, maintain, and optimize haul roads to decrease transport time, reduce wear and tear on your fleet, extend truck lifespan, and cut maintenance costs.
Read More

Cycle Time Management

Manage the load-haul-dump cycle to enhance your cycle management, reduce downtime, and cost per ton.
Read More

Payload Improvement

Enhance your loading practices to maximize payload, reduce overloading, and cut down on cycle times.
Read More

Delay Management

Anticipate and manage operational delays, keeping your production schedule on track.
Read More

Queue Management

Implement queue management strategies to reduce wait times, allowing you to deploy your fleet when and where they're needed most.
Read More

Fragmentation Strategy

Fine-tune your blasting strategies for better fragmentation, reduced downstream costs and increased shovel productivity.

Data & Analytics Strategy

Leverage data solutions to drive decision-making in your load and haul processes.

Dispatch Strategies

Streamline dispatch operations & processes to reap the full ROI of your systems

Dispatch Optimization

Streamline dispatch operations & processes to reap the full ROI of your systems
Read More

Pit Conditions

Assess pit conditions accurately for effective mine planning.
Read More

Pre-Spotting & Double-Sided Loading

Execute pre-spotting & double-sided loading techniques effectively for reduced haulage costs
Read More



Our mining experts have experienced first-hand the day-to-day complexities and issues that arise at the mining face, giving them a higher level of understanding and insight to meet your challenges.

Practical Solutions

By implementing level-appropriate transformation tools, our behavioral and cultural change methodologies, data management, and analytics, our goal is to create a sustainable and positive impact on your mining operations.


We go beyond strategy to offer a direct and measurable approach to success. Our commitment extends to delivering real business outcomes and helping your team sustain those changes for the long haul.

Manage queues effectively to enhance mine productivity.

Seize this opportunity before you leave!

Ready to take your operations to the next level?

Simply fill out the form to schedule a consultation with our expert consultants