Response Time Practices 

Reduce response time and establish comprehensive practices for equipment accidents
Reduce response time and establish comprehensive practices for equipment accidents


Reduce response time and establish comprehensive practices for equipment accidents

Managing response times in mine maintenance can be particularly challenging due to various factors such as remote locations, growing equipment complexity, and challenging road conditions, particularly in difficult weather. Poor data integration also leads to an inability for mining companies to respond quickly to predicted breakdowns for equipment failure prevention.

For companies that decide to leverage data integration and analysis, significant opportunities exist to increase their ability to respond quickly to predicted breakdowns for equipment failure prevention – improving response times, reducing downtime and costs.

Key Client Challenges:

  1. How can we streamline our maintenance processes to minimize response times while ensuring safety?
  2. What technologies, such as predictive maintenance, can we implement to identify issues before they cause equipment breakdowns?
  3. How do we effectively prioritize maintenance tasks to focus on critical equipment and avoid unnecessary downtime?
  4. What communication tools or systems can we implement to improve coordination between on-site teams, maintenance crews, and management?
  5. How can we better integrate data from various sources to gain insights into equipment performance and make informed maintenance decisions?
  6. What strategies can we use to overcome challenges related to remote locations and difficult access to mining sites?
  7. How can we balance the need for rapid response times with cost considerations?

To reduce response times by maintenance personnel, a holistic approach is required that improves communication between mining departments, leverages predictive maintenance to anticipate equipment breakdowns, and incorporates remote monitoring and IoT use to address poor access to remote locations.

To identify gaps and opportunities in your existing maintenance processes and improve response times, our experts at Unison Mining would be pleased to work with you.

Lacking data to validate or support key business decisions

Lack of knowledge to define a cohesive business or data strategy

Low speed to market and trouble adapting quickly to customer and market needs

High operational costs due to lengthy data processing times


Maintenance Strategy

Define a tailor-made maintenance strategy to suit the needs and equipment of your mine
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Wrench Time Optimization

Explore the behavior changes needed to optimize wrench time and maintenance productivity
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Response Time Practices

Reduce response time and establish and communicate comprehensive practices for equipment accidents or near-misses
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Work Order Systems Enhancements

Optimize maintenance workflows to fully utilize existing work order systems and technology
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Equipment Aging & Bad Actors

Identify bad actor equipment faster to avoid accidents and downtime due to aging equipment
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Spares & Tools Management

Systemize the procurement and storage of spare parts and tools to hedge against unforeseen downtime
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Ready Backlog

Minimize delays in returning idle equipment to service by allocating a ready backlog of maintenance personnel and kitted materials
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Kitting & Critical Path

Consolidate parts, materials, and tools prior to a maintenance event to eliminate lost wrench time
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Subtask Time Estimation

Estimate sub-tasks more accurately to ensure the total hours estimated will be met or reduced.
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Our mining experts have experienced first-hand the day-to-day complexities and issues that arise at the mining face, giving them a higher level of understanding and insight to meet your challenges.

Practical Solutions

By implementing level-appropriate transformation tools, our behavioral and cultural change methodologies, data management, and analytics, our goal is to create a sustainable and positive impact on your mining operations.


We go beyond strategy to offer a direct and measurable approach to success. Our commitment extends to delivering real business outcomes and helping your team sustain those changes for the long haul.

Predict equipment breakdowns to improve response times with data analysis.

Seize this opportunity before you leave!

Ready to take your operations to the next level?

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